All information displayed, transmitted, or carried on this website is protected by copyright and other intellectual property laws.
You may not modify, publish, transmit, reproduce, distribute, or commercially exploit any website content without prior written permission from Maxwell.
Website content is provided for general information purposes and may be updated or modified without prior notice.
Depending on the confirmed booking, Maxwell may provide:
Any service not included in the confirmed scope may attract additional charges.
Customers are responsible for:
Customers must provide correct details regarding items, volume, access restrictions, and timelines.
Valuable, fragile, or sensitive items should be declared prior to packing and transport.
Customers must ensure that prohibited or hazardous items are not included in the shipment.
Customers must arrange building permissions, lift access, parking permissions, and security clearances where required.
Customers must review and confirm the Packing List / Inventory and declared item values during documentation. This document forms the primary reference in the event of any claim evaluation.
Maxwell uses appropriate packing materials and handling techniques suitable for relocation and logistics operations.
If items are packed by the customer or a third party, Maxwell’s responsibility may be limited to transportation and external handling of the packed units.
For appliances or electronics, the working condition may need to be confirmed before packing, where possible.
Maxwell strives to meet agreed delivery timelines. However, delays may occur due to circumstances beyond operational control, including:
Where delays occur, updates will be communicated as reasonably possible.
Transit insurance or risk coverage may be available depending on the type of move and route.
Customers may choose to obtain coverage either through Maxwell’s recommended arrangements or directly through their own insurer, where applicable.
Declared values recorded in the Packing List / Inventory play an important role in evaluating any potential claim or liability.
If customers arrange insurance independently through another insurer, Maxwell’s responsibility may be limited to providing shipment documentation required by the insurer.
Coverage may not apply to undeclared items, restricted goods, or items not listed in the Packing List / Inventory.
Transit Insurance Options
For many relocations, customers may choose optional Transit Risk Coverage to help protect goods during transportation.
Coverage conditions, eligibility, and claim evaluation depend on declared item values, shipment documentation, and coverage terms applicable at the time of booking.
Customers are encouraged to review documentation carefully and ensure item values are accurately recorded.
For information about damage reporting and claims procedures, please refer to the Damage Reporting and Claims Process section below.
To ensure fair and transparent evaluation of any concerns:
Customers should inspect shipments upon delivery and record any visible damage remarks on the Proof of Delivery document where applicable.
Damage or shortage should be reported as soon as reasonably possible after delivery, preferably within 72 hours, supported by photographs and shipment details. Vehicle transport concerns should ideally be reported within 24 hours, where feasible.
Claims may be evaluated using the Packing List / Inventory, POD remarks, photographs, and inspection reports.
Where a claim is accepted, resolution may involve repair, reimbursement, or settlement based on declared value and applicable coverage conditions.
Claims may not be accepted for items not listed in the Packing List, items already noted as damaged during packing, or items handled or unpacked by third parties after delivery.
Maxwell does not transport prohibited or hazardous goods, including:
If prohibited items are included without disclosure, Maxwell may refuse transport or decline liability for related losses or penalties.
Where vehicle relocation services are booked:
Service pricing depends on factors such as:
If shipment details differ from those initially provided, service charges may be revised accordingly.
Payments must be made according to the agreed quotation or service agreement.
Maxwell shall not be liable for losses arising from declined payment authorisation by banks or payment providers.
Customers remain responsible for ensuring that payment details and funds are available as required.
Cancellations, rescheduling, and refunds are governed by the Maxwell Cancellation & Refund Policy and the specific service agreement or booking confirmation.
Use of this website and our services is subject to the Maxwell Privacy Policy, which explains how personal information is collected, processed, and protected.
To the extent permitted by law, Maxwell shall not be liable for indirect or consequential losses, including business interruption, loss of profits, or emotional distress arising from service delays or incidents.
Liability, where applicable, may be limited to the scope of service, declared item value, and applicable coverage terms.
Maxwell shall not be responsible for delays or failure of performance caused by events beyond reasonable control, including natural disasters, regulatory restrictions, strikes, civil unrest, or transportation disruptions.
Maxwell may update these Terms & Conditions periodically. Continued use of the website or services after updates indicates acceptance of the revised terms.
These Terms & Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of courts located in Secunderabad / Hyderabad, Telangana, India, unless otherwise agreed in writing.
Maxwell Relocations
All information displayed, transmitted, or carried on this website is protected by copyright and other intellectual property laws.
You may not modify, publish, transmit, reproduce, distribute, or commercially exploit any website content without prior written permission from Maxwell.
Website content is provided for general information purposes and may be updated or modified without prior notice.
Depending on the confirmed booking, Maxwell may provide:
Any service not included in the confirmed scope may attract additional charges.
Customers are responsible for:
Customers must provide correct details regarding items, volume, access restrictions, and timelines.
Valuable, fragile, or sensitive items should be declared prior to packing and transport.
Customers must ensure that prohibited or hazardous items are not included in the shipment.
Customers must arrange building permissions, lift access, parking permissions, and security clearances where required.
Customers must review and confirm the Packing List / Inventory and declared item values during documentation. This document forms the primary reference in the event of any claim evaluation.
Maxwell uses appropriate packing materials and handling techniques suitable for relocation and logistics operations.
If items are packed by the customer or a third party, Maxwell’s responsibility may be limited to transportation and external handling of the packed units.
For appliances or electronics, the working condition may need to be confirmed before packing, where possible.
Maxwell strives to meet agreed delivery timelines. However, delays may occur due to circumstances beyond operational control, including:
Where delays occur, updates will be communicated as reasonably possible.
Transit insurance or risk coverage may be available depending on the type of move and route.
Customers may choose to obtain coverage either through Maxwell’s recommended arrangements or directly through their own insurer, where applicable.
Declared values recorded in the Packing List / Inventory play an important role in evaluating any potential claim or liability.
If customers arrange insurance independently through another insurer, Maxwell’s responsibility may be limited to providing shipment documentation required by the insurer.
Coverage may not apply to undeclared items, restricted goods, or items not listed in the Packing List / Inventory.
Transit Insurance Options
For many relocations, customers may choose optional Transit Risk Coverage to help protect goods during transportation.
Coverage conditions, eligibility, and claim evaluation depend on declared item values, shipment documentation, and coverage terms applicable at the time of booking.
Customers are encouraged to review documentation carefully and ensure item values are accurately recorded.
For information about damage reporting and claims procedures, please refer to the Damage Reporting and Claims Process section below.
To ensure fair and transparent evaluation of any concerns:
Customers should inspect shipments upon delivery and record any visible damage remarks on the Proof of Delivery document where applicable.
Damage or shortage should be reported as soon as reasonably possible after delivery, preferably within 72 hours, supported by photographs and shipment details. Vehicle transport concerns should ideally be reported within 24 hours, where feasible.
Claims may be evaluated using the Packing List / Inventory, POD remarks, photographs, and inspection reports.
Where a claim is accepted, resolution may involve repair, reimbursement, or settlement based on declared value and applicable coverage conditions.
Claims may not be accepted for items not listed in the Packing List, items already noted as damaged during packing, or items handled or unpacked by third parties after delivery.
Maxwell does not transport prohibited or hazardous goods, including:
If prohibited items are included without disclosure, Maxwell may refuse transport or decline liability for related losses or penalties.
Where vehicle relocation services are booked:
Service pricing depends on factors such as:
If shipment details differ from those initially provided, service charges may be revised accordingly.
Payments must be made according to the agreed quotation or service agreement.
Maxwell shall not be liable for losses arising from declined payment authorisation by banks or payment providers.
Customers remain responsible for ensuring that payment details and funds are available as required.
Cancellations, rescheduling, and refunds are governed by the Maxwell Cancellation & Refund Policy and the specific service agreement or booking confirmation.
Use of this website and our services is subject to the Maxwell Privacy Policy, which explains how personal information is collected, processed, and protected.
To the extent permitted by law, Maxwell shall not be liable for indirect or consequential losses, including business interruption, loss of profits, or emotional distress arising from service delays or incidents.
Liability, where applicable, may be limited to the scope of service, declared item value, and applicable coverage terms.
Maxwell shall not be responsible for delays or failure of performance caused by events beyond reasonable control, including natural disasters, regulatory restrictions, strikes, civil unrest, or transportation disruptions.
Maxwell may update these Terms & Conditions periodically. Continued use of the website or services after updates indicates acceptance of the revised terms.
These Terms & Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of courts located in Secunderabad / Hyderabad, Telangana, India, unless otherwise agreed in writing.
Maxwell Relocations